GROUPMUSE
Groupmuse is a platform that supports classical music house parties. Hosts volunteer, are matched with musicians, and can invite friends and members of the groupmuse community to share in the experience.
Project Goals
For this three month project, our team of three UX designers tested and revised Groupmuse's new mobile app to:
- Easily allow people to find and
reserve spots
- Encourage attendees to
share
and bring their friends
- Facilitate
paying the musicians
while at the event
Key Research & Testing Takeaways
Reservation & Account Confusion
- Combined account creation and reservation process too long
- Confusion in a number of steps
- Couldn't locate
the share feature
Payment Awkwardness
- Hat is passed around to pay musicians cash at the events
- For online payees, huge awkward moment
as they pass along the empty hat
MissingFunctionality
- No Global Navigation
- Couldn't update Settings
- Lack of access to Help
- Not able to Log Out
Design Solution
Streamline & Clarify
- Shorten onboarding and log in
- Split account creation and reservation flows
- Revised share buttons
- Updated trust language
Add Delight
Created Virtual Hat
to allow online payees to participate in the hat-passing experience at the events.
ExpandFunctionality
Added Global Navigation
to support missing functionality:
- Settings
- Help
- Log Out
