Groupmuse is a platform that supports classical music house parties. Hosts volunteer, are matched with musicians, and can invite friends and members of the groupmuse community to share in the experience.
Project Goals
For this three month project, our team of three UX designers tested and revised Groupmuse's new mobile appto:
Easily allow people to find and
reserve spots
Encourage attendees to
shareand bring their friends
Facilitate
paying the musicianswhile at the event
Key Research &
Testing Takeaways
Reservation & Account Confusion
Combined account creation and reservation process too long
Confusion
in a number of steps
Couldn't locate
the share feature
Payment Awkwardness
Hat is passed around to pay musicians cash at the events
For online payees, huge awkward momentas they pass along the empty hat
Missing
Functionality
No Global Navigation
Couldn't update Settings
Lack of access to Help
Not able to Log Out
Design Solution
Streamline & Clarify
Shorten onboarding and log in
Split account creation and reservation flows
Revised share buttons
Updated trust language
Add Delight
Created Virtual Hat
to allow online payees to participate in the hat-passing experience at the events.
Expand
Functionality
Added Global Navigation
to support missing functionality: